Privacy Policy
This page explains what information may be collected when you use the store, why it is used, how it may be shared, and what choices you have over your personal information.
Information that may be collected
The store may collect information you choose to provide, including your name, email address, phone number, billing and shipping addresses, order details, communication preferences, and support messages. Basic technical information such as device type, browser details, IP address, and page activity may also be collected for security, analytics, and service improvement.
How information is used
- To create and manage your account.
- To process orders, payments, shipping, cancellations, returns, refunds, and customer support requests.
- To send order updates, delivery notifications, service messages, and account-related communications.
- To improve website performance, product discovery, fraud prevention, and customer experience.
- To send marketing or promotional communication where you have agreed to receive it or where such communication is otherwise permitted.
Payment and transaction information
The store may receive order and payment-status information needed to confirm or troubleshoot a transaction, but sensitive payment credentials such as full credit card or debit card data are generally handled directly by authorized payment gateway or banking partners and are not stored in full on the website.
Sharing with service providers
Information may be shared with trusted service providers where necessary to operate the store, such as payment gateways, hosting providers, logistics and courier partners, communication providers, analytics services, or customer support tools. Such sharing is limited to the business purpose for which the service provider is engaged.
Cookies and similar technologies
The website may use cookies or similar technologies to keep you signed in, remember preferences, maintain cart activity, analyze site usage, and improve website performance. Disabling cookies may limit the availability or smooth functioning of some parts of the store.
Security, retention, and customer choices
- Reasonable technical and organizational measures may be used to help protect customer data.
- Information may be retained for as long as required for order fulfillment, support, fraud prevention, legal compliance, internal records, or legitimate business operations.
- You may review or update certain account details directly from your profile.
- You may manage communication preferences through your account or contact support for additional privacy-related requests.
Policy updates
This policy may be updated from time to time to reflect changes in business operations, legal requirements, or platform features. Continued use of the website after updates are published will be treated as acceptance of the revised policy.
Questions about personal data or account privacy?
Contact the support team if you need help updating account information, communication preferences, or privacy-related details.